Frequently Asked Questions
Our FAQ section covers the most common questions about our products, services, and policies. If you need additional information or assistance, please contact us at info@digiibits.com. We'll be happy to assist you.
1. About Our Digital Artwork
What am I buying?
Imaginica Digiibits posters are digital artwork files, not physical posters. Once you purchase a design, you can download the high-resolution file and print it yourself or through a professional printing service.
Will I receive a physical poster?
No. Our products are digital downloads, so no physical item, frame, or printed poster will be shipped. This means you can choose where, when, and how you print your artwork.
What types of artwork do you offer?
Our collection includes a wide range of styles and themes, including motivational designs, funny quotes, photography, florals, nature, abstract art, vintage-inspired pieces, children's art, iconic artists, and contemporary designs.
What formats are available?
Our artwork is available in portrait, square, and landscape formats. The exact dimensions, aspect ratio, and file included will be specified on each individual product page.
2. Buying & Downloading
How do I download my artwork?
After completing your purchase through our online store, you’ll receive instructions for accessing your digital files. Simply download the file to your computer, tablet, or phone and save it for printing.
What file format will I receive?
Our artwork is supplied as a high-resolution JPG, prepared with digital printing in mind. Please check the individual product listing for the exact file specifications.
Can I download my artwork again?
Please keep your downloaded files safely stored on your device or backed up after purchase. If you accidentally lose them, you can download them again by logging into your account on our website. Each purchased poster can be downloaded twice. If you have any difficulty accessing or downloading your artwork, please contact us—we'll be happy to help.
Can I try the artwork before buying?
Yes! We offer free printable samples for selected artwork, allowing you to see how a design looks when printed before purchasing.
3. Printing Your Artwork
Where can I print my artwork?
You have several options. You can:
- Print it at home.
- Take the file to a local print shop.
- Upload it to an online printing service.
- For the best results, we recommend using a professional print service.
What paper should I use?
For a beautiful, high-quality finish, we recommend matte or fine-art paper, ideally around 180gsm or heavier. However, you can choose the paper that best suits your style, budget, and printer.
What size should I print?
Before printing, measure your frame carefully and check its aspect ratio. Choose the corresponding file provided with your purchase.
For the sharpest results, we recommend printing the artwork at or below its maximum recommended size. Avoid enlarging the file beyond its recommended dimensions.
Can I print the artwork at home?
Absolutely. You can print your artwork using your home printer. For the best results, use high-quality paper and your printer's highest-quality settings.
Will the colours look exactly like they do on my screen?
Colours can vary slightly between different monitors, printers, inks, papers, and printing services. We prepare our artwork carefully, but the final printed result may not look exactly the same as the image displayed on your screen.
4. Personal Use & Copyright
Can I use the artwork for my home or office?
Yes. Your purchase gives you permission to print the artwork for your own personal use, such as decorating your home, office, playroom, or other personal space.
Can I share the digital file with someone else?
No. Digital files are for the purchaser's personal use and may not be shared, distributed, uploaded to file-sharing websites, or reproduced for others.
Can I sell the artwork or use it commercially?
No. Our digital artwork may not be resold, used for print-on-demand products, sold as digital downloads, or used commercially without written permission.
Who owns the copyright?
Copyright and intellectual-property rights remain with by Digiibits Media and/or the applicable rights holders. Purchasing a digital artwork does not transfer copyright ownership to you. All images contained on this website are copyrighted property of their respective owners. All rights reserved.
5. Orders, Returns & Support
Can I return or exchange a digital artwork?
Because digital artwork can be downloaded instantly, returns and exchanges are generally not possible once the files have been downloaded.
What if I have a problem with my download?
If you have trouble downloading or accessing your files, please contact us. We’ll do our best to resolve the issue and make sure you receive your artwork.
What if I have a question before purchasing?
We’re happy to help! If you’re unsure about a file, size, aspect ratio, printing option, or anything else, please get in touch with us before purchasing.
Is my payment secure?
Yes. Payments are processed securely through our payment provider. We use two payment gateways: PayPal and Mollie. Both the payment platforms are generally universally accepted, safe and secure. Your card details are not seen or stored by us.
Do I need to pay for shipping?
No. Since all our artworks are delivered digitally, there are no shipping costs, customs fees, or delivery delays. Simply download your artwork and print it wherever you are.
Still have a question?
We’re happy to help. If you can’t find the answer you’re looking for, get in touch with us and we’ll be glad to assist.
Moreover, stay in the loop! Follow us on social media for new designs, latest updates, special offers, and a little more inspiration.